Abstract

A solution for modeling information flows of client information of a transport logistics center based on the apparatus of automatic control theory is presented. A transport and logistics center is presented as a system of automatic control of information flows between departments. Controlling the behavior of the system faces the problem of determining the exact location for the controlling action. The hypothesis that the effectiveness of the control action directly depends on the correct localization of control points in the data infrastructure is tested. A search for control points in the data infrastructure that are localizable to improve the stability of the automatic control system is conducted. The logic of the model is demonstrated by the example of information flows in the execution of the algorithm of "customer-department-delivery" operations. The proposed data infrastructure modeling solution provides a controlled observation of changes by perturbation under a single control action due to the included negative feedback component. The materials of the study can be considered as an illustration of finding the transfer function of a link inside the automatic control system loop.

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