치과위생사들의 직무만족도가 이직의도에 미치는 영향

Abstract

Objectives: The purpose of this study was to analyze the influence of job satisfaction on turnover intention in dental hygienists. Methods: A self-reported questionnaire was filled out by 169 dental hygienists in Gwangju from June 1 to December 31, 2014. Data analysis was performed with t-test, ANOVA and multiple regression analysis using SPSS WIN version 21.0 program. Results: By Likert 5 points scale, mean of job satisfaction was <TEX>$3.08{\pm}0.35$</TEX> points, mean of personal relationship was <TEX>$3.35{\pm}0.55$</TEX> points, and monthly compensation and promotion were <TEX>$2.91{\pm}0.63$</TEX> points and mean of autonomy was <TEX>$2.79{\pm}0.70$</TEX> points. Job satisfaction was the highest in those who were married and over 30 years old. Job satisfaction was highest in those who worked in the general hospitals and had longer career as a dental hygienist. Mean of the turnover intention was <TEX>$3.31{\pm}0.81$</TEX> points. The factors of job satisfaction and turnover intention had the inverse correlation. The influencing factor of turnover intention(<TEX>${\beta}=-0.327$</TEX>) were monthly compensation, promotion, job satisfaction(<TEX>${\beta}=-0.301$</TEX>), and satisfaction for the location of the job(<TEX>${\beta}=-0.157$</TEX>). Conclusions: Turnover intention of dental hygienists is closely related to economic compensation, promotion, working department, and location of the job.