Процедура прийняття рішення щодо вибору сучасних інформаційних технологій у концепції процесного підходу до управління підприємством

Abstract

The business environment of economic entities is complex, dynamic and changeable, so management entities must respond quickly to such changes, in particular through the introduction of the process approach to management, allowing the enterprises to remain competitive. The study of the considered issues indicates the need to introduce the latest technologies for optimizing and managing the enterprise processes through the use of information technologies. The purpose of the article is to develop an algorithm for making a decision on the choice of modern information technologies in the conception of the process approach to enterprise management. The article proves the relevance of the process approach to enterprise management at the present stage of development of society; an analytical review of modern software platforms was carried out, the use of which significantly increases the efficiency of the process approach to enterprise management; an integrated approach to the establishment of successive stages of the choice of tools for supporting information technologies in the process management of an enterprise for each specific case is substantiated. The aim of the study was achieved with the help of the applied methodology, which included general scientific techniques and research methods, in particular analysis and synthesis, induction and deduction (in order to clarify the essence and characteristics of the object and subject of study); scientific abstraction, logical analysis (in order to establish the causes, factors of influence, consequences for the object and subject of study); both the integrated and the system approaches (in order to build an algorithm for deciding on the choice of modern information technologies in the conception of the process approach to enterprise management). Further scientific research on the proposed issues will be determined by the consideration that the rapid development of modern technologies, in the conditions of progressive informatization of society, requires a revision of the basic principles of process management at the enterprise.