직무요구-자원모형을 활용한 항만하역노동자들의 직무소진 및 직무열의에 관한 연구

Abstract

Purpose : This study the effect of job characteristics on job burnout, job enthusiasm, job satisfaction, and organizational commitment by using job demand-resource model for cargo employees in Port of Busan.
 Research design, data and methodology : Based on a literature search, research models and hypotheses were developed, and 200 sets of data were collected from cargo workers. The data were analyzed under structural equation modeling(SEM) for hypothesis verification.
 Results : First, we found that job demands had a significant positive effect on job burnout, and did not have a significant negative effect, job resource had a significant positive effect on job burnout. Second, job burnout did not have a significant effect on job satisfaction or organizational commitment, but job enthusiasm had a significant positive effect on job satisfaction and organizational commitment.
 Conclusions : Cargo workers' job requirements and proper management of job resources can have a positive effect on port cargo productivity by reducing burnout, increasing enthusiasm, and increasing union cohesion by increasing immersion in shipping unions.