Abstract
In some sections of the Seoul Metropolitan Subway, severe congestion can be observed during rush hours and on specific days. The subway operators have been conducting regular surveys to measure the level of congestion on trains: the results are then used to make plans for congestion reduction. However, the survey has so far focused just on train` congestion and has been unable to determine non-recurring congestion due to special events. This study develops an algorithm to estimate the platform congestion rate by time using individual public transportation card data. The algorithm is evaluated by comparison of the estimated congestion rate and the ground truth data that are actually observed at non-transfer subway stations on Seoul subway line 2. The error rates are within and the performance of the algorithm is fairly good. However, varying walking times from gates to platforms, which are applied to both non-peak periods and peak time periods, are needed to improve the algorithm.
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