Вплив комунікації, мотивації та робочого середовища на продуктивність працівників із трудовою дисципліною як посередницькою змінною

Abstract

An organization's ability to achieve its goals depends largely on the performance of its employees, so focused and productive employees are a valuable asset for success in a highly competitive environment. This study examines the influence of communication, work motivation, and environment on employee performance, with work discipline as a mediating variable. The sample of this study is all employees of the Planning and Finance Section of the Regional Secretariat of Prabumulih City (South Sumatra, Indonesia), totaling 47 people. Data analysis was performed using the Partial Least Square (PLS) method in three stages: a. Outer model analysis; b. Inner model analysis; c. Hypothesis test. The results of this study indicate that the factors chosen by the authors, namely communication, work motivation, work environment, and work discipline, affect employees' performance. In addition, communication through work discipline can improve employee performance, as seen in employees who improve task coordination, try to solve problems together, share information, and build relationships through joint activities. Work motivation through work discipline can improve employee performance, as seen in employees who get bonuses for good work results. The work environment through work discipline can improve employee performance if the building where employees work meets safety standards and employees maintain good relations with co-workers. Hence, an organization should pay attention to each factor to increase employee productivity. An organization's policy on human resource management should be comprehensive – it should include an analysis of the factors discussed in this study and many other factors.