Психологические аспекты преодоления конфликтных ситуаций сотрудниками полиции в условиях проведения массовых мероприятий

Abstract

The geopolitical, socio-cultural, economic changes that have burst into society in connection with the pandemic are the impetus for the development of extremist manifestations and the terrorist threat, which determines and emphasizes the relevance and vital need for a deeper study and improvement of psychological support and psychological training of police officers in places of mass activities. The article examines the features of conflict situations that arise among police officers in the activity of protecting public order during mass events. Particular attention is paid to the analysis of the experience of the police in Lower Saxony (FRG) and the current police officers in Russia. Thus, a survey of police officers (85 senior officers) enrolled in refresher courses in 2018-2019 revealed the main positive examples of successful actions: work with leaders (instigators of mass riots), including their operational isolation (40% respondents); coordinated work of all forces and means involved in the protection of public order, at the same time, timely and reliable information to the head of the operational headquarters (40% of respondents); tightening the access control and cutting the crowd into sectors (50% of the respondents), etc. In the conclusion, the main tasks are outlined, by which police officers will be able to minimize conflict situations in special conditions.