Abstract
The article reveals the possibilities of information technologies to improve the functioning of public administration in the country, increase the efficiency and transparency of local authorities. Conducting researches within the framework of scientific and technological development, which are concerned opportunities to provide e-government in Ukraine, are considered in this article together with the main stages of e-government formation. It has been researched the problems of e-government potential realization from another aspect that includes technological base being an integral part for e-government system creation. It was analysed available infrastructure and technical supply needed for the full-fledged functioning of e-government such as: state of the Internet network and its indicators, the technical infrastructure, human resources for the e-government implementation. It was revealed tendencies related to the technological reinforcement of the e-government activity and to the current challenges faced by supporters of virtual government. Determined and analysed many factors influencing on e-government implementation. In particular, substantiated the necessity of e-government system implementation in Ukraine in order to improve the service provision by government to the citizens. The article deals with the modern government imperfection and state of information and telecommunication technologies in the context of public administration. Highlighted the problem of information security and cybercrime. In order to research it has been used the experience of foreign countries that has already been applying e-government as a service for remote interaction (South Korea, Estonia), and tools they use to provide secure data exchange between citizens and the e-government. It was outlined the ways how to solve problems appearing in process of electronic system implementation, for example: layoffs, uneven implementation of e-government, etc. It was determined particularities and perspectives of e-government implementation in Ukraine. To traverse possible negative consequences in case of e-government provision there were developed some recommendations.
Highlights
With the active increasing of population and development of telecommunication and information technologies, the quality of a bureaucratic system is losing its efficiency
The scientific novelty of the research is to substantiate the need for the implementation of the e-government system in Ukraine
There are considered the problems of the e-government innovation potential realization from the other point of view, which concerns a technological aspect being an integral part of creating an e-government system
Summary
With the active increasing of population and development of telecommunication and information technologies, the quality of a bureaucratic system is losing its efficiency. – The first one - At this stage, to implement e-government State Authority forms its own strategy and tactics, sets a base for further development. This step is accompanied by designing websites of public authorities, which contain information for its visitors. Contrary to the existing threats, the implementation of e-government will lead to the following results: improving the quality of government information provision services; reduction of customer service time (for citizens and business); reduction of administrative barriers; decrease of administration costs; extension of a set of public services; increasing the efficiency of state institutions and the quality of services provided by them; increasing the rate of customer service satisfaction. The e-government implementation demands a complex approach and strategic planning from the governments side, because without rational and balanced state regulation this project will have never become integral and widespread across the country
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