Abstract

Abstract. The development of corporate telecommunication networks is connected with provided services list extension and increasing requirements to its quality. The main trend of service development is a significant reducing of service provi-sion active time due to progress in the field of telecommunication technologies. Telecommunication network is developed by an administrative management system in accordance with changing telecommunications services requirements, application conditions and developing communication technologies. Significant quality and quantity changes of a managed object require administrative management system changes. The existing methods of analysis, synthesis and optimization, which are used in solving tasks of administrative management system development, include reengineering of managing and technological ad-ministrative processes. However, these methods are oriented to a wide class of problems and are not adapted to integral reen-gineering of communication services management processes. The article suggests a planning method to solve the substantia-tion problem of management system perspective modernization direction. The method is based on describing management system using eTOM methodology on a technological processes level. Depending on planned changes of a telecommunication network at the level of services, the requirements to the management system are offered to predict. Based on the requirements to administrative management systems capabilities, supporting telecommunication services list, the authors suggested a new approach to choosing perspective modernization directions (a set of processes). This problem can be solved using the algo-rithm of resource allocation optimization on reengineering processes. The result of this method application is a plan (pro-gram) of management system modernization. It determines a set of processes for reengineering, a required resource level and modernization activities.

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