Педагогічні умови формування комунікативних умінь у фахівців у сфері управління

Abstract

The article substantiates the pedagogical conditions for the formation of communicative skills in specialists in the field of management. It is determined that communication skills are the ability to establish and maintain important contacts with other people, the appropriate system of professional knowledge, skills and practical skills that contribute to effective communication. And in order to improve the educational process and increase its effectiveness as a way of forming communication skills in management, the following pedagogical conditions were formed: the formation of positive motivation, the use of principles of innovation, interactivity and professional orientation; providing psychological and pedagogical support to specialists in the field of management; application of interactive learning technologies (business and role-playing games, brainstorming, project method, case studies, debates, psychological trainings); providing modern content of professional training of managers in order to form communicative skills in the process of studying the humanities. It has been proved that specialists with high communicative skills meet European educational standards, it is necessary to introduce dialogic training, which will promote the formation of dialogic competence, which is the highest expression of communicative competence of managers and will implement psychological and didactic mechanisms of self-organization. , will ensure the development of critical thinking, solving important educational tasks of mastering productive knowledge, integrative skills in dialogue. It is determined that in the process of application of dialogic learning the motivation of learning increases, interest is shown, there is a formation of communicative skills, creativity, intelligence, their worldview expands. Thus, based on the analysis, it should be noted that the formation of communication skills of managers should be clearly structured. In addition, it is important to direct the learning process to personality-oriented interaction, as well as to implement interactive learning technologies, namely: role-playing and business games, trainings, case situations, project method, brainstorming. And the implementation of these technologies in the learning process should be based on the following principles: problems in learning, interdependence and interdependence of the study of individual disciplines; situationality; accessibility; professional orientation; integration; the principle of activity approach in learning and group cooperation.