Abstract
According to UN forecasts, the number of 60+ aged people will double by 2050. The state system of social protection in the Russian Federation provides qualified support to elderly citizens. However, it requires both to create conditions for a decent life of elderly citizens, and to realize their needs. It raises the problem of developing mechanisms to meet their needs. The aims are to analyze third-age people needs in the Samara region and to identify the mechanisms to meet them. The survey identifies three main types of barriers that prevent meeting third-age people needs: situational, institutional and dispositional ones. The empathic abilities of specialists working with third-age people contribute to overcoming these barriers and meeting third-age people needs. The research methods are a comprehensive analysis, socio-demographic, socio-gerontological, socio-psychological approaches and sociological methods. The results are the following: the contradiction between the requirements for a specialist in the professional field and personal readiness to meet third-age people needs can be resolved in the course of professional and vocational training, which ensures the development of professionally significant personality traits, the development of empathy; empathic interaction between specialists and third-age people contributes to the organization of a system of external influences on third-age people, the organization of their lives and activities, meet their needs.
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