지식공유사업 시행체계의 성공요인 분석

Abstract

Purpose: This study provides policy implications for improving the implementation system of the Knowledge Sharing Program by analyzing its success factors.
 Originality: Little has been known about the essential elements for designing an effective knowledge sharing program. This study identified and analyzed the success factors of the KSP based on the perceptions of the project managers and officers from implementing agency of the program who possess tacit knowledge concerning the planning and operation of such a program.
 Methodology: A model was derived, consisting of 4 actors, 13 categories, and 55 success factors based on the preliminary interviews. A survey was conducted to investigate the success criteria of the KSP, significance of each success factor, and exemplary cases of both success and underperformance, and their consistency was assessed.
 Result: While no consensus on the criteria for success was found among KSP experts, the need to define the program’s accountability ceiling was evident. Several success factors were consistently found crucial; the interest and will of high-level officials in partner country, the selection of appropriate projects, and the selection of competent researchers. This means that what determine the performance of knowledge sharing are creating knowledge that meets the development needs of partner countries and delivering it in a way that can be applied by partner countries.
 Conclusion and Implication: The factors determined in the planning stage are significant for success of the program.
 Implementing agencies should ensure stable foundation for conducting KSP, so that they can mobilize sufficient resources in project planning. The internal evaluation of KSP should be process-oriented, focusing on observable outputs and short-term outcomes as well as on improvement of quality of knowledge sharing activities.