Abstract
With the advent of the 4th industrial revolution and the advanced aviation industry, smart airports have been immerged as a new trend. Due to the COVID-19 pandemic, online communication has been the mainstream of the service sector; smart airports have reached near completion. For this study, the researcher investigated the interrelationships between airport users’ well-preparedness in technology, integrated technology acceptance theory, and information sharing. For the past two years, 370 survey questionnaires were collected from smart airport users; to validate analytical methods, 354 responses were analyzed except for 16 unqualified data. The researcher used statistics programs such as SPSS (version 22) and AMOS (version 22) to measure frequency, validity, reliability analysis, and route analysis. The result findings are as follows. Sub-factors of well-preparedness, such as optimism and trustworthiness, primarily affect performance expectation, attempt anticipation, social influence, and facilitating conditions; however, optimism is analyzed as ineffective for facilitating conditions. Besides, all sub-variables for integrated technology acceptance affect information sharing intentions. The research confirmed variables influential on the technological acceptance of smart airport users based on research findings. Therefore, this study has significant implications for strategies in smart airports.
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