Abstract
新冠肺炎的全球大流行是世界性的公共卫生事件,也是可能影响国家安全和社会治理的“非传统安全事件”,信息传播对于加强公共卫生治理意义重大。从用户的信息接触和媒介使用的视角出发,访谈新冠肺炎疫情中有过静态管理经历的大学生,研究发现,其获得了来自人际传播和组织传播、群体传播的情感支持,媒体的导向和内容并重的信息支持,以及通过多层组织传播实现的国家“在场”的物资支持,但多元信息传播方式也造成了舆论生态失衡。各种传播媒介应从社会责任出发,传播真实客观公正的信息,提高传播内容的专业性,实现传受双方的双向快速互通,在风险社会的语境下助力信念坚守。
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