Abstract
The purpose of this study is to examine the effects of the glass ceiling on the turnover intention of hotel employees and to verify whether glass ceiling of other companies have a moderating effect in the relationship between cgass ceiling and turnover intention. The survey has conducted for 4, 5 star hotel's employees in Seoul to test the hypothesis, and the sample consists of some 380 responses. The results of this study reveal firstly, it was verified that the perception of turnover intention as glass ceiling, and the higher the subjects’ glass ceiling was, the turnover intention was higher in terms. Secondly, it was found that glass ceiling of other companies have some significant moderating impact on the effects of the glass ceiling and turnover intention. This result shows that as the perception of glass ceiling increases, turnover intention increases, and in this process, if the perception of glass ceiling of other companies are high, turnover intention decreases.
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