Abstract

Purpose This study examines multi-dimensional determinants affecting SCM 4.0, and identifies whether innovation orientation plays a role as a mediator between these exogenous variables and SCM 4.0. In addition, this study recognizes whether SCM 4.0 influences Korean export SME operational performance. Design/Methodology/Approach Drawing on the comprehensive perspective in TOE, DOI, and dynamic capability theory, this study hypothesizes that technological uncertainty and the relative advantage of ICT are positively related to innovation orientation as mediating variables between these exogenous variables and SCM 4.0, and leading to performance. Data were obtained through a survey sent to export manufacturing SMEs in Busan and Gyoungnam in Korea. Findings The results suggest that all exogenous variables are mostly significantly related to SCM 4.0. Also, innovation orientation as mediating variables is statistically significant between these exogenous variables and SCM 4.0. In addition, results show that SCM 4.0 influences SMEs operational performance positively. This is a reason for SMEs to implement SCM 4.0. Research Implications This study agrees with the findings of antecedents affirming that SCM 4.0 positively influences a firm’s operational performance primarily by possessing the innovation orientation of the organization. Finally, this study suggests that implementing SCM 4.0 in SMEs may increase a sustainable competitive advantage in a dynamic global SCM environment and corporate value in a long-term perspective.

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