Abstract

This study aims to develop a diagnostic tool to measure the information and communications technology (ICT) literacy capabilities of college freshmen. In the increasing dependence of ICT on teaching and learning, the diagnostic tool will help in operating software education for all freshmen, especially non-majors. To develop the diagnostic tool, ICT literacy competency diagnosis area and subattributes were defined through domestic and international literature study and empirical research. Moreover, diagnostic questions for the sub-attributes were developed. To validate the diagnostic tool, content validity was analyzed twice by experts, and a preliminary survey was conducted on freshmen from different departments. Through a preliminary survey, a diagnostic tool of ICT literacy competency was developed, comprising 30 questions. SPSS 24.0, R, and Excel 2016 programs were used to analyze the data. Additionally, differences in performances by department and area were analyzed for ICT literacy competency. Item analysis, percent correct, difficulty of percent correct, and item differentiation were also analyzed. Results show that average scores for information creation and information management capabilities for all freshmen by department, excluding natural science and engineering departments, were lower than those for other capabilities. This shows that they are not proficient in employing commonly used ICT tools and adept in general computer management tasks such as file compression and copying. Furthermore, art department students showed statistically significantly lower scores in all competencies than students of other departments. Therefore, different curriculum composition, programming language selection, and teaching and learning strategies are necessary when providing software education to all students. The ICT literacy competency diagnosis tool is essential to evaluate students’ performance levels and determine their actual proficiency in handling ICT.

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