Abstract

As many companies have adopted and used ERP systems, concerns about ERP performance also have increased. The purpose of this research is to examine the relationships between qualitative variables and quantitative variables measuring ERP performances. Qualitative research, widely used in MIS research, typically examines perceived usefulness of ERP, such as information quality, system quality, system satisfaction. Quantitative research, often done in accounting research, usually examines ERP performance based on financial statements. An empirical study led to the following conclusions: 1) There were significant correlations among the qualitative variables measuring perceived usefulness of ERP; 2) Significant correlations were also observed among the quantitative variables based on financial statements; 3) However, no significant correlations was found between the qualitative variables and quantitative variables measuring ERP performance.

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