Abstract

The purpose of this study is to develop a phatic communion teaching model using AI chatbots and find out its effect in elementary school. Phatic communion is vital in that it has a social function. The experimental classes were conducted with 18 students in the 5th grade. The results are as follows: First, the teaching model aimed to nurture the learners’ phatic communion speaking skills by having them chat with AI chatbots. The model included explicit teaching methods for the concept of phatic communion. Second, in building the AI chatbot, the language perspective and the method perspective were both brought into consideration. Third, several features were found in conversations between the chatbot and learners. Learners made expressions of empathy at their own will using forms of phatic communion. The diversity of expressions was also confirmed. The learners responded that they felt connected to the chatbot and showed their willingness to continue using phatic communion. The study had some limitations. It was challenging to allow a free conversation between the chatbot and learner because the chatbot was built based on a script. Additionally, learners with low levels of English had difficulty learning phatic communion with this model. It is hoped that various teaching methods for phatic communion will be developed after additional research and sharing ideas with other teachers.

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