정신건강복지센터 종사자의 이직의도 영향요인

Abstract

Since 2003, South Korea has been ranked first in suicide rates among OECD countries, leading to various mental health problems and causing social and national crises. Mental health welfare centers are required to respond to the crisis, but the turnover rate of workers is high. The purpose of this study is to identify the influencing factors on turnover intentions among professionals working in mental health welfare centers in order to prevent turnover and provide foundational data for performing specialized tasks. The subjects were 161 employees from mental health welfare centers in Busan, Ulsan, and Gyeongsangnam-do, South Korea. In this study, emotional labor, burnout, and job insecurity were had to significant positive (+) correlation to turnover intention. The explanatory power was turnover intention associated with these factors accounted for 35.3%. Therefore, interventions such as improvement of working environment, providing psychological counseling and intervention programs for efficient coping with emotional labor, and developing and implementing policies for employment stability are necessary to reduce turnover rates among workers.