디지털휴먼의 평가지표에 관한 연구

Abstract

In the 4th industrial revolution, this study seeks to focus on digital human technology among digital technologies. This technology has grown in many fields such as medicine, education, finance, and entertainment, but it shows limitations such as information security, job instability, and digital divide. Accordingly, this study aims to explore continuous innovation and development based on users' emotional experiences in the field of digital human services and study design principles based on emotional recognition. The focus of the study was to use methods such as exploratory factor analysis, ANOVA analysis, and reliability analysis based on the understanding of design evaluation indicators related to digital humans. Through this method, we aim to identify design evaluation indicators that have a significant impact on user experience and ensure the reliability and stability of these indicators. The need for this study is to provide important references and guidelines for digital human design, helping designers better meet users' emotional and actual needs. Additionally, the research results provide a basis for evaluating the usability of digital human emotion design and have important implications for this field. Through this study, we gained a clear understanding of the needs and preferences of users of various age groups and revealed how they respond to digital human emotional design. In particular, adult users have higher expectations and demands in terms of digital human emotional design and pay more attention to intuitiveness, feedback, consistency, discoverability, flexibility, error tolerance, user engagement, personalization and emotional feedback, storytelling and adaptability. In this respect, the requirements of elderly users are relatively low. I'm leaning. This provides important insights for determining the direction of future digital human design. We hope that the results of this study will contribute to improving user experience by developing digital human design in a more emotional direction.