Abstract
On account of COVID-19 which broke out in December 2019, normal economic activity has been considerably impeded. Namely, consumer sentiment has been shrunken by social distancing and movement across national border has been blocked. The empirical analysis shows that small/medium exporters & importers in Busan have also suffered damage in trade and employment. The smaller companies suffer larger damage due to the own characteristics of Busan - many small & medium manufacturers. However, companies which use non-contact online export channel have suffered less damage. It was found that the COVID-19 damage of small/medium companies in Busan was not caused by problem in trade procedure like delayed custom clearance, but by difficulty in trade process like reduced consumption or procurement of raw materials. It is time for government to support digital conversion of small/medium companies in order to prepare for long term COVID-19. The government should support manpower & equipment so that they may build online platform or should improve the effectivity of public platform so that they may use it more.
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