Abstract

In this study, the effect of sustainable management on corporate performance was analyzed to derive support policies and practical implications for social economy companies in order to increase the sustainability of social enterprises such as (preliminary) social enterprises, (social) cooperatives, village enterprises, self-support enterprises, and social ventures. Unlike existing for-profit companies, as an alternative economy that solves social problems has emerged, research on social and economic companies that pursue social and economic performance is actively being conducted. In addition, as long-term strategies for self-sufficiency and organizational power are needed beyond quantitative growth, sustainable management, which increases market competitiveness while solving social problems, is an important factor in overcoming the limitations of social economy companies. For this study, data were collected from workers in social economy companies and a total of 179 samples were used. As a result of the verification, social responsibility, and environmental responsibility of sustainable management have a significant impact on corporate performance, customer agility has a positive (+) effect on social responsibility and environmental responsibility, and operational agility has a positive (+) effect on economic responsibility and social responsibility. Finally, customer agility and operational agility between sustainable management and corporate performance showed a partial mediating effect. For social and economic enterprises pursuing economic and social values, customer agility and operational agility should be an important factor in improving organizational effectiveness and productivity, creating new businesses, and strengthening individual capabilities through internal members' mission sharing and accurate division of work. Despite these implications, follow-up studies are needed by dividing them into (preliminary) social enterprises, (social) cooperatives, village enterprises, self-support enterprises, and social ventures, as there are characteristics of each type of social economy enterprise.

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