Abstract

The purpose of this study is to identify differences of constraint factors perceived by transfer passengers. Transfer tours as a specialized area of tourism transportation is a niche tourism segment to attract foreign tourists. The motivation for using transfer tourism is to experience the attractiveness of tourism destination during the airport’s stay time. But transfer passengers perceived constraints by infrastructure and environmental factors, psychological factors, and individual structural factors. Even more, there may be differences of perception toward constraints among passengers. Thus, it is worthwhile to investigate the perceived barriers of passengers by the demographic characteristics and tourist behaviors.BR Interestingly, while there are no differences in constraint perception by gender, the experience of transfer tour and travel patterns show statistically significant differences in terms of age and type of residences. The study implies that customized tour products should develop in consideration of age and cultural traits of transfer passengers.

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