숙박기업의 종사원급여가 기업성과에 미치는 영향

Abstract

The purpose of this study is to verify the effect of the average wage per employee on business performance of lodging companies. Human resource is one of the most important core competencies of the companies, and human resource management of lodging companies, which is a labor intensive service industry, will be more important. This paper focuses on wage, which is a representative item related to human resource. Analysis of 2,515 firm-year from 2000 to 2017 showed that the relationship between the average wage per employee and business performance appeared to be positive. All analyses, such as correlation, univariate, and regression reported consistent results. It appears that high wage served as a motivation for employees of low-paying lodging companies, and therefore, performance has improved. Despite the importance of the study of employees, which constitutes a large part of the companies, only a fragmentary study of a particular hotel company has been made while little research on the entire lodging business has been conducted due to the limitations of data collection. This study is meaningful in that it has verified the relationship between the average wage per employee on business performance for the externally audited lodging companies. Lodging companies will need to make efforts to improve their performance through appropriate compensation to their employees.