Abstract

This study aims to investigate the working conditions of cultural mediators in Jeonbuk and explore ways to improve their working environment as a specialized professional group. The study surveyed 203 individuals, excluding public library employees, among the entire staff of cultural facilities, including employees (5 cities and counties, 1 in Jeonbuk), with proportions determined by facility and institution.
 When compared to the results of the 2012 survey, the total monthly salary in 2023 has increased by 52.5%. The total number of working hours decreased with time. While the legal maximum working hours used to reach 208 hours in the past, it decreased to a level similar to the average working hours of other occupations in 2023.
 Under the same conditions, men had a total monthly salary of 195,342 won higher than women in the 2012 survey, indicating gender discrimination. However, there was no statistically significant difference in total monthly salary based on gender in the 2023 survey. There was a wage gap based on education in the 2012 survey, which was interpreted as an indicator of professional recognition. However, there was no statistically significant difference in total monthly salary based on education in the 2023 survey.
 Based on the results of the working conditions survey, interviews with workers, and relevant literature research, this study recommends two strategies for enhancing the working environment of cultural mediators. First, it suggests establishing the identity of the professional occupation and creating an environment where they can act as professionals. Second, it recommends realizing fair compensation and strengthening welfare benefits.

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