경찰관기동대원의 소진 영향 요인 연구

Abstract

The number of assemblies and demonstrations where police units are deployed is not decreasing, and it has been revealed that in the past 10 years, the number of cases in which riot police officers have experienced physical harm at assemblies and demonstrations has averaged about 90 people per year. Moreover, in a reality where it is difficult to quantitatively prepare riot police officers due to the abolition of the mandatory police system, if they are forced to leave their duties due to overloaded and difficult work, the gap in public security work at assembly and protest sites will become even larger. In other words, in order to maintain social order and ensure the safety of citizens, there is a need to explore factors at the organizational level to prevent riot police officers from experiencing burnout and leaving their duties. Accordingly, the purpose of this study is to statistically verify the factors that affect the burnout of riot police officers. To achieve the purpose of the study, survey data that secured representativeness through proportional quota sampling, taking into account class, age, gender, etc., were used for analysis, using the 2022 national riot squad as the population. Through a review of previous research, job stress, job satisfaction, and organizational commitment were set as independent variables and their impact on burnout was verified. As a result of the analysis, it was confirmed that job stress, job satisfaction, and organizational commitment among riot police officers all had a statistically significant impact on burnout, and that job stress in particular had the greatest impact on burnout. Based on these results, several policy recommendations were presented to reduce job stress levels and increase job satisfaction and organizational commitment.