기업상담자의 윤리적 딜레마에 관한 인식

Abstract

Objectives The purpose of the present study is to examine specific contents of the ethical dilemma perceived by workplace counselors and to explore their conceptual structure. Methods IThe research procedure is as such: First, Focus question was developed to extract ideas from research participants, and the idea statements were collected targeting 20 workplace counselors, and yielded the final 57 items through the overall editing process. In the next stage, 30 workplace counselors rated the similarity and the degree of importance of the final 45 statements. Finally, in order to draw a concept map of the ethical dilemma perceived by corporate counselors, a multidimensional scale analysis was performed with raw data of similarity classification. Results Workplace counselors' perception of ethical dilemma showed 2 dimensions and 8 cluster. The first dimension of the horizontal axis was interpreted as ‘counseling relationship’ and ‘counseling information’, and the second dimension of the vertical axis was interpreted as ‘counseling operation’ and ‘the role of counselor’ Cluster analyses by Average connection method showed eight clusters, ‘conflicts of confidentiality’, ‘conflict over the principle of exception to confidentiality’, ‘issue of releasing counseling records’, ‘confidentiality conflicts of organizational issues’, ‘conflict over the operation of the counseling system.’, ‘multiple relationships and boundary confusion’, ‘conflict of perspectives on counseling roles’, ‘differences in perception of the role of counselors’. Conclusions The present study is meaningful in that it is the first study to explore the contents of the ethical dilemma recognized by the workplace counselors experienced in the workplace counseling field. The information revealed from the present study can provide a back ground data to expand the understanding of ethical dilemmas recognized by workplace counselors in corporate and organizational counseling sites and to improve the ethical sensitivity of workplace counselors.