Abstract
The purpose of this study was to identify importance and performance of service factors at the service agencies for people with disabilities in Gyeonggi Province, Korea. To this end, a survey was conducted on workers at social service agencies for the disables, and the final data of 197 people were analyzed. As a result, it was found that there was a significant difference between importance and performance in all service factors. In addition, The first quadrant included a total of 9 items as sustaining, the second quadrant included a total of 2 items as intensive management, the third quadrant included a total of 6 items as gradual improvement, and the fourth quadrantsegment included a total of 2 service items as overinvestment avoidance. Based on these results, it delivered implications to improve services for people with developmental disabilities.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: Research Institute for Life and Culture Sogang University
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
