Abstract
The purpose of this study is to identify the effect of transformational leadership on organizational citizenship behavior in foodservice industry. Prepared questionnaires were distributed to 300 sample employees working in foodservice industry. Among 300 questionnaires, 279 respondence were collected. The results of this study are as follows. First, endeavor inspiration and charisma of transformational leadership has positive effects on the altruistic action of organizational citizenship behavior. Secondly, intellectual stimulation and individual consideration of transformational leadership has negative effects on the altruistic action of organizational citizenship behavior. Third, intellectual stimulation and individual consideration of transformational leadership has not effects on the conformist action of organizational citizenship behavior. But endeavor inspiration and charisma has positive effects on the conformist action.
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