Методы управления знаниями в системах E/U-Learning нового поколения

Abstract

The article discusses the methods of knowledge management for E/U-Learning systems, which will provide the opportunities for the construction of a unified all-pervasive electronic educational environment. Authors analyze the development of a new phase of e-learning (E-Learning 3.0) in which will play an important role distributed computer systems, cloud computing, mobile personal devices and wireless networks, artificial intelligence and virtual reality tools. Today, there is a fundamental scientific problem of creating a unified interstate intellectual environment for e-education services. This environment should include heterogeneous forms of knowledge representation, interstate standards and forms of learning, international faculty and student teams. The article suggests a possible knowledge management methods and the approach to the construction of an all-pervading intellectual environment for e-learning services. The proposed approach is based on the integration of multiple technologies, such as: service-oriented design, engineering of DSPL (Dynamic Software Product Lines), wireless telecommunications, interaction of intelligent e-learning agents. Structural basis of this approach is interconnected pair of intelligent software agents: student’s and teacher’s software agents. These agents are able to adapt itself: to the current level of student’s knowledge; to the available software, hardware and network equipment; to the current demands of the environment (e.g. labor markets); to the modern educational standards. As a basis of software agents self-adaptation is a mathematical variability model, including the three basic features hierarchy: educational content, interface, software and technical support. Application of such variability model does not require recompilation of the source code (to make changes in the agents properties) and allows to organize a continuous process of e-learning and significantly increase the life cycle of the entire system of distance learning. Moreover, the authors propose a service-oriented scheme for knowledge flows management. The article will be useful for experts in e-learning, developers of service-oriented systems and for managers in the field of socio-economic systems.