Сутність та зміст поняття «емоційний інтелект»

Abstract

The subject of special attention of scientists in the last more than two decades is the problem of emotional intelligence – a new psychological phenomenon, which in recent years has been identified by American psychologists as a problem of personality psychology. The practical interest in the problem, according to scientists, far outstrips the level of its theoretical development. The public demand for emotional intelligence came from the business sector, where it was found that academic knowledge in its pure form, intelligence does not always provide with the expected result. Public opinion is increasingly coming to the conclusion that in the development of the individual as an individual and groups of like-minded people, in solving the problems of emotional burnout, conflicts of any level, priority belongs not to reason, but emotions. From the way in which accurately and skillfully a person can recognize their emotions and reasonably manage them, its vital success depends to a large extent. The spectrum of interest in emotional intelligence is broad enough and encompasses academic science, management and business, applied psychology. The first studies of emotional intelligence as a psychological phenomenon, a theoretical understanding of its essence and essential features, the formation of scientific concepts on this basis belong to American scientists. The analysis of literature testifies to the lack of unambiguous scientific understanding of the phenomenon of emotional intelligence. American scientists have proposed three basic theories of emotional intelligence, which differ between developed model structures and corresponding methods of their measurement: the model of cognitive abilities; mixed model combining cognitive abilities and personality traits; a mixed model that combines non-cognitive abilities and is personal quality. Actuality, little research and discussion of the problem of emotional intelligence are increasingly attracted by the attention of domestic scientists.