Abstract

In order to maintain major functions and continuity during crisis, companies are establishing a Business Continuity Management System in accordance with a standard for disaster management under the Act on assistance to the autonomous activities of enterprises for disaster mitigation. This process is based on the presentation of the level of introduction of business continuity activities through the survey of the company’s preparation (maturity) for business continuity activities; however, the maturity survey in practice does not consider the importance of the survey items, indicating a problem in that the discriminating ability of maturity and the differentiation by field of business continuity activities cannot be considered. Therefore, this study reviewed the reliability of the survey results through case analysis of the maturity survey of the business continuity activity and analyzed the differences in the results by applying weight to each survey item. As a result, it was found that 34 questions in a total of 8 areas of the maturity survey lacked reliability in the classification between areas due to the burden of discrimination between items and the likelihood of similar responses of the survey subjects was high.

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