우리나라 지방자치단체 운영성과 제고방안에 관한 연구

Abstract

In order to improve more reasonably and productively in a series of administrative operations and policy processes in Korean local governments, systematic operational performance evaluation of administrative work execution results was recognized as an important management function. It will be possible to promote the development of local administration and enhance administrative autonomy and accountability by checking the productivity of local governments' administrative operations and conducting a rigorous and accurate evaluation of leadership and administrative performance. In this context, this study will review the evaluation areas and measurement indicators of local government operation performance for local government evaluation, extract the determinants of local government evaluation through a review of previous studies, present a performance evaluation model and seek policy directions to improve operational performance. This study on efficient local government operation plans and the role and leadership direction of local government heads can recognize their importance from a political, social, economic, and customer (resident)-oriented perspective. Only when the evaluation system for local government's operational performance is established and utilized under mutual connection with local residents will the local government increase its efforts to improve the quality of life and maximize residents' satisfaction, and regional development policies can also be implemented from a long-term perspective.