Abstract
The paper considers the use of decision support systems in leasing. The impact of the introduction of decision support systems, in particular, scoring systems, on the business processes of companies and their organizational structure is described. The issues of digital transformation of two key business processes «Providing a car for leasing» and «Interaction with customers regarding payment delays» of the scoring system of a company that provides cars for leasing are considered. For this, a process approach and EPC and BPMN 2.0 notations were used. Business processes AS IS and TO BE are described. Based on the AS IS business process, the main problems are formulated, and how they could be solved in the TO BE business process is described. The digital transformation of business processes made it possible to increase the speed and accuracy of managerial decision-making, reduce the risks of non-return of payments, and thereby increase the company's competitiveness in the car leasing market. The analysis of the results of modeling the business processes of the scoring system made it possible to formulate proposals for its further development.
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