Abstract
This paper proposed a part catalog system for personal manufacturing that emerges recently based on personal fabrication machines, social media and a set of accessible engineering software. To support deficiency of personal manufacturing, the lack of human resources, it aims to integrate design and customer support from the view of product life cycle management. Extending the previous study on integration of design and manufacturing to customer support, it provides a parts catalog system that consists of a parts catalog editor and a viewer. The editor itself is an extended product data management (PDM) system that manages product data for design and customer support in an unified user environment. The viewer allows easy access of customers or customer support agents to the parts catalog through Web environment. The editor and viewer also provide social media that can directly connect personal manufacturers and customers to support efficiency of customer support in personal manufacturing environment. The proposed system was implemented as a prototype parts catalog system based on an existing research and education purpose PDM system. This paper also applied industrial example data to the implemented system to verify the feasibility of the proposed parts catalog system.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: Korean Journal of Computational Design and Engineering
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
