호텔기업에서 구조조정의 공정성이 조직시민행동에 미치는 영향

Abstract

This research aimed to help the employers of hotel corporations by analyzing the effects of fairness of restructuring on employees` organizational commitment and organizational citizenship behavior. The research found that employer`s fairness of restructuring has significant affects on the degree of employee`s organizational commitment, thereby reducing the negative effects of restructuring and enhancing organization commitment and organizational citizenship behavior. Therefore, this study aims to examine impact of justice perception of layoff on survivors` organizational commitment and organizational citizenship behavior in hotel corporations. There are main results in this research given below; First, as procedural justice and distributive justice are higher, survivors` organizational commitment and organizational citizenship behavior are higher in the restructuring process. Second, as organizational commitment is higher is also higher organizational citizenship behavior in the restructuring process.