Abstract

Purpose - First, this study aims to understand the dynamic capabilities and innovation activities (technology innovation, management innovation) of companies in the era of the 4th industrial revolution, and to understand their impact on financial performance. In addition, we would like to consider the moderating effect of ESG management and the big data utilization. In order to achieve this purpose, related literature was reviewed and related hypotheses were derived.
 Design/Methodology/Approach - We think that a company’s dynamic capabilities will have a positive effect on financial performance, and innovation activities (technology innovation, management innovation) will play a mediating role and have a positive effect on financial performance, and a comprehensive model was established. The research model performs an empirical analysis on small and medium-sized enterprises in Zhejiang Province, China.
 Findings - Dynamic capabilities showed a positive effect on financial performance, technological innovation, and management innovation. In addition, technological innovation and management innovation showed a positive partial mediating effect between dynamic capabilities and financial performance. In the research model, the usefulness of ESG Management and the Big Data Utilization through the moderating effect was also revealed.
 Research Implications - This study provides theoretical implications for issues on dynamic capabilities, financial performance, ESG management, the utilization of big data, and innovation activities (technological innovation and management innovation) in the era of the 4th Industrial Revolution. Furthermore, it also presents practical implications for how to establish strategies and use dynamic capabilities for small and medium-sized enterprises that actually operate. In particular, at a time when the 4th Industrial Revolution and ESG management are recognized as a major obstacle to SMEs, this study presents important implications for what dynamic capabilities are important, and how ESG management and the use of big data affect financial performance.

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