Abstract
Each system (motor transport system) interacts with the environment in which it operates, receiving control actions from the control subject. This is the system «Human-Motor Transport System-Operating Environment-Operational Efficiency». The structural-functional scheme of link in the system «Human-Motor Transport System-Operating Environment-Operational Efficiency» has been created. It allows you to meet the modern requirements of Regulation (EU) 2019/631 on ensuring environmental friendliness of transport. The factors influencing the system are analyzed: characteristics and systems of the car, climatic and road conditions, driving style, car maintenance. Ways of increasing an efficiency of vehicle operation based on the identification of internal factors (resource), the condition of the technical maintenance system at the enterprise and the direction of the implementation of modern new technologies in the service sector are considered. The components of the quality of the system «Human-Motor Transport System-Operating Environment-Operational Efficiency» are presented, which depend on the organization and functioning of the system. These are the components of stability, controllability of the system, the ability of the system to solve problems and change the structure or parameters. Depending on the study of the system during the problem analysis, you can establish the level of its quality. In the study of system processes, factors are reflected in the form of external and internal variables. The problem is determined, which changes the functioning of the system, and is evaluated using diagnostics during the maintenance process. The factors characterizing the properties of the system «Human-Motor Transport System-Operating Environment-Operational Efficiency» are considered. The «objectives tree» is presented, which allows for efficient implementation of the functioning of the motor transport system. The effectiveness of a managerial decision in organizing a system is determined by a set of particular criteria, and therefore it is necessary to choose managerial decisions so that each of the particular criteria provides greater importance. Keywords: vehicle, motor transport system, technical operation, maintenance system
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