Abstract
The purpose of this study was to evaluate the performance of Headquarter Center for Children’s Food Service Management (HCCFSM) to provide measures for improving the working efficiency of Children’s Food Service Management (CCFSM). This study was conducted on 443 employees working in CCFSM from October 26th to December 31st, 2018. Statistical analyses were performed with SPSS version 23.0. The necessity of revising and disseminating the checklist commentary of HCCFSM was evaluated to be high, with an average of 4.14 points. The role of presenting overall work guide by providing a guideline was evaluated to have 3.76 points. The usefulness of the guideline was evaluated to have 3.67 points. The necessity of improving the function of the diet preparation program was evaluated to have 4.07 points. The necessity of the diet preparation program was evaluated to have 3.71 points. The convenience of automating nutrient analysis when using the program was found to have 3.61 points. The necessity of rental educational materials was evaluated to be the highest at 4.58 points. The reduction of teaching tools production time due to rental of educational materials was evaluated to have 4.29 points. The overall satisfaction had 4.42 points. As a result, HCCFSM is required to improve system functions and the need sharing system for reducing work hours of CCFSM business as the control tower. To have systematic and effective operation of the HCCFSM, not only political and administrative support, but also sufficient human resources are needed. Furthermore, it is essential to establish a system with business sharing of other institution and supporting.
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