Abstract

This study aimed to examine the growing trend of adult learners with bachelor's degrees or higher returning to university education, prompted by the widespread accessibility to higher education. Additionally, it sought to explore the learning outcomes they expect from their re-engagement with university education. To achieve this goal, the perceptions of the importance of 16 learning outcomes and the current performance of universities were investigated among adult undergraduate students enrolled at a 4-year distance education university. The responses of 841 participants were analyzed using IPA(Importance-Performance Analysis), Borich Needs Assessment, and the Locus for Focus model. The analysis revealed that while there were high expectations for higher-order thinking skills, information technology proficiency, writing skills, and fostering civic awareness, there was a need for intensive improvement efforts by universities as they were not rated highly in current performance. Conversely, degree or certification attainment, achieving high grades, and acquiring general knowledge were identified as areas where universities are overly focused compared to the expectations of highly educated learners, indicating a need for improvement in university education strategies. Based on these findings, discussions and implications are presented.

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