Abstract
This study demonstrated the moderating role of self-efficacy in the relationship between perceived risk of dismissal and intention to stay, and suggested relevant findings. The research sample included full-time front-line employees from a five-star tourist hotel in Seoul. The survey period took place from July 1st to July 10th, 2021, and 280 structured questionnaires were distributed through convenience extraction (The final analysis were used 260 valid copies(93%)). The results are as follows. First, the academic implications are that the causal relationship between employees'' perceived risk of dismissal due to the COVID-19 disaster and intention to stay, as well as the moderating effect of self-efficacy were theoretically proven. Second, the practical implication is that managers and employees need to prepare strategic alternatives to always prepare for the occurrence of unpredictable and uncontrollable situations following the COVID-19 disaster.
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