Abstract

The purpose of this study is to collect basic data for the development of support program for family living with people with mental illness (MI), and to suggest a plan for the family support program in identifying the needs and experiences from families and mental health service providers. This study conducted a paper and online survey from August to November 2020 for the family members and service providers in Busan. A total of 236 family members and 200 service providers were finally analyzed. For data collection, importance of the mental health services and active daily living scales were used, and descriptive statistics, t-test, and F-test were used. The results are as follows. The importance of the services of family and service providers was similar: ‘Education to prevent relapse of MI’, ‘Help in crisis situations (e.g., exacerbation, suicide)’, ‘Training program to improve interpersonal relationship skills’, ‘Psychological problem and stress relief program’, ‘Providing programs where people with MI can spend their daytime’ However, there was a different role between the types of service providers. Finally, supports for people with MI and their families should be organized in a family unit, and mental health services should provide services through the linkage of service providers (not services) based on the concept of continuity of care. Based on the results of the study, implications and future research were discussed.

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