Abstract
This study examines causes of inter-companion conflicts in detail and determines the structural relationships that these conflict factors impose on types of conflict – covert or expressive, travel satisfaction, and reaccompanying intention. This study found that inter-companion conflicts arise mainly from four categories of factors: dogmatic decision-making, lack of general manners, different travel preferences, and reliant behavior. Lack of general manners and different travel preferences had a significant influence on covert conflicts, and lack of general manners had a significant influence on expressive conflicts. Covert conflicts significantly influenced travel satisfaction and reaccompanying intention. This study holds significance by constituting an academic basis for conflict-inducing factors between travel companions. The differing influences of conflict-inducing factors on covert and expressive conflicts are also meaningful. It ultimately helps improve quality of travels by managing inter-companion conflicts, and the tourism industry also can suggest appropriate conflict management strategies regarding these conflict-inducing factors.
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