업무수행도 추정을 위한 직무스트레스 평가표의 비교 분석

Abstract

A man is a component of a large system how complex it may be so that human performance which can influence on the system safety should be included in system safety assessment. Meanwhile, human performance can vary over time due to lots of factors. Among them, stress is an indirect factor that may cause human error which can result in industrial accidents. To assess stress level of human workers, not a few assessment tools have been developed. However, it can be questionable to utilize them for human performance anticipation because they were mainly developed with the viewpoint of mental health, though stress assessment can be also required in the safety aspect. Therefore, this study aimed to survey the possibility of their application with safety purpose. About 10 kinds of work stress tools were collected and analyzed with reference to assessment items, assessment and analysis methods, and follow-up measures. The results showed that most tools focused their weights on Demands, Supports, and Relationships, in sequence. However, they, except only one tool developed by the Japanese researchers, merely advised to set up counterplans in PDCA cycle or risk management activities. In consequence, application of stress assessment tools mainly developed for mental health seemed impractical for safety purpose with respect to human performance anticipation so that it was concluded that development of a new assessment tools aimed to human performance variation and accident prevention would be inevitable.