지역경찰관들의 직무스트레스가 직무소진에 미치는 영향에 관한 연구

Abstract

The district police maintain national order at the forefront, protect the lives and property of the people, and perform the duties preventing and suppressing crimes. The job stress of the district police is caused by the job stress itself and the job environment, and when this stress continues to become chromic, it leads to job burnout. Job burnout results in negative behaviors such as job dissatisfaction, indifference, apathy, emotional exhaustion, cynicism, dehumanization, self-deprecation. There, the need for efficient and effective management and research on job stress and job burnout is being emphasized to overcome negatives result. In this study, we analyzed how much job stress affects job burnout in order to intend to devise policy alternatives that can prevent and improve them. The independent variable is job stress, and the sub-variables of job stress are work environment, job demand, lack of autonomy, relationship conflict, organizational system, inadequate compensation, and organizational culture. The dependent variable is job burnout, and the sub variables are emotional exhaustion, cynicism, and job efficacy reduction. The control variables are gender, age, years of service, rank, principal duty, and shift pattern of duties. According to the results of analyzing how much job stress affects job burnout by regression analysis, the findings show that except for organization system, all variables selected as independents, which are working environment, job demand, lack of autonomy, relationship conflict, inadequate compensation, and organization culture were found to have a statistically significant effects on job burnout. Among the control variables, the findings also show that rank and years of service have a statistically significant effects on job burnout.