Abstract

The introduction of electronic means of communication in the management processes of the enterprise has led to a sharp increase in the number of information messages. There was a redistribution of working time in favor of solving information problems. As a result, information technology leads to negative effects and losses. The purpose of the study is to develop guidelines for improving the information support of the industrial enterprise on the basis of evaluation and management of information resources. It is proposed to evaluate the information resources of the enterprise in a pragmatic approach (qualitative assessment) for three groups of indicators – effectiveness, security and adequacy of information. Effectiveness is determined by the level of satisfaction of information needs and the ability to give the target effect. Security shows the level of automation, the state of use of information infrastructure, information literacy of staff, and financial security of information resources. Sufficiency is due to indicators of information quality, timeliness of receipt and use of information resources, the use of information models and a variety of sources of information resources. The method of calculation of the integrated indicator which allows to receive complex representation at once about all system of information maintenance of the enterprise is offered. Reflecting the efficiency of attracting and using information resources, the integrated indicator can serve as a signal indicator of the feasibility of updating information and modernizing the information system. When forming the list of signs it is necessary to consider that the qualitative sign can be presented by a set of equivalent nominations which are the list of possible names of quality. In this case, each nomination of a qualitative feature is placed in accordance with the quantitative value of the transformation function depending on the desirability scale. The transformation of partial indicators is proposed to be carried out by the geometric mean method. In addition to the method of forming an integrated indicator of evaluation of information resources, the expediency of using the method of analysis of hierarchies for making management decisions on the formation of the information system of the enterprise is substantiated. Thus, the method of integrated evaluation allows you to synthesize indicators of effectiveness, security and adequacy of information resources of the enterprise and on this basis to form the optimal structure and amount of information that takes into account economic needs and increases productivity.

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