화상회의 플랫폼 기반 상담실습에 관한 탐색적 연구

Abstract

This study aims to explore the experiences of the students who had participated as either counselor and client in a graduate counseling practicum via videoconferencing platform. A protocol to include procedures and guidelines appropriate for online counseling was developed from the existing in-person protocol and implemented. The online counseling practicum(OCP) was to be completed within one semester with each case meeting 6 sessions; nine counselors (graduate) and fifteen clients (undergraduate) were participated in this process. Upon termination, quantitative and qualitative data on OCP experiences of the 26 participants were collected and anlayzed with non-parametric statistics and the Consensual Qualitative Research(CQR) methods. The statistical analysis show that compared to counselors, clients scored higher in terms of counseling relationship and outcome; however, there were no significant differences overall between the two groups in terms of (dis)advantages of videoconferencing and compliance with ethical and other guidelines. The qualitative data analysis reveal that conveniences of no commute and conversing in a familiar space were mentioned the most by both groups. Although less frequently, lack of skills in tracking client changes, online session to facilitate memos and questions, and harmful effect on client of the sessions ceased due to internet instability were mentioned by the counselors. Implications for counseling education are suggested regarding ways to extend procedures and guidelines of in-person counseling practicum to OCP.