Abstract

Objectives The purpose of this study was to find out the differences in support for distance learning classes that changed over time due to COVID-19, the pros and cons of taking classes according to class types, and difficulties outside of classes. Methods The study participants were 10 University students with Deaf and Hard-of-Hearing who were enrolled in a university and took lectures at the university in 2020 and 2021. The research method was a focus group interview using semi-structured questions. The interview contents were categorized and organized through qualitative analysis. Results As a result, both instructors and students have adapted to the distance learning system, and some universities have introduced shorthand support for changes in distance learning class support. As for the pros and cons of taking classes according to the type of class, face-to-face classes have the advantage of immediate exchange, but there were also difficulties in communication due to wearing a mask. The advantages of remote classes include convenience and reproducibility without restrictions of time and place. In terms of difficulties outside of class, difficulties in disconnecting exchanges and difficulties in performing assignments outside of classes appeared. Conclusions In order to improve these points, ‘quality improvement of support inside and outside of classes’, ‘teaching method utilizing the advantages of the instructor's class type based on Universal Design Learning’, and ‘education to understand hearing impairment for teachers and students taking classes together’ were proposed.

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