토픽모델링을 활용한 상담과정에서 상담자와 내담자 간 언어변화

Abstract

Objectives The aim of this study is to utilize counseling content between counselors and clients during the coun-seling process using topic modeling, extract key themes, and investigate language changes over time.
 Methods A single counselor conducted individual counseling sessions with Client A and Client B, each lasting 50 minutes, once a week for a total of 5 sessions. The transcripts of these counseling sessions, including a follow-up session, underwent refinement before undergoing frequency analysis and topic modeling.
 Results In the frequency analysis, key keywords in Client A's counseling sessions included ‘thoughts,’ ‘people,’ and ‘emotions,’ while in Client B's counseling sessions, ‘mother,’ ‘child,’ and ‘stories’ predominated. LDA topic modeling revealed that Client A's major topics were ‘thoughts and emotions’ and ‘personal life,’ while topics such as ‘husband and emotions’ and ‘people's emotions’ were extracted for the counselor, each occurring 5 times. For Client B, primary topics included ‘professor's thoughts’ and ‘complimentary stories,’ while for the counselor, top-ics like ‘worrisome stories’ and ‘mother's studies’ were extracted, each occurring 8 times. Additionally, DTM topic modeling results showed that both Client A and B had higher topic appearances at the beginning and end stages of counseling, with lower appearances during the counseling process. In contrast, the counselor had a high topic appearance from the beginning to the end, while in the follow-up session, both the client and the counselor showed lower topic appearances.
 Conclusions Through this study, extracting core keywords and topics during the counseling process allowed for the identification of client interests and themes, as well as the analysis of topic changes over time. This in-formation can assist counselors in focusing on the client's primary concerns, thus improving the quality of the counseling process. Furthermore, the use of artificial intelligence analysis techniques such as topic modeling in analyzing the content of individual counseling sessions is significant in presenting language changes between counselors and clients during the counseling process.